Visitor Rules

Visitor Rules


By entering the area of the zoo, visitors to Prague Zoo agree with this Visitor’s Code and are obliged to adhere to the following rules:

  1. To go on foot and keep to the marked trails and areas only, with the exception of prams, mechanical or electric wheelchairs, borrowed zoo carts and children under 5 years of age moving around on pushbikes, tricycles or push scooters, accompanied by an adult ensuring the child rides safely and considerately. Children are not permitted to ride in borrowed carts without supervision.
  2. Not to touch the exhibited animals, not to feed them (with the exception of the area of the Children’s Zoo, where it is possible to feed the animals with feed intended for such purposes), and not to throw any objects into the animal enclosures. To behave considerately to animals, not to disturb them with noise or other inconvenient behaviour, to adhere to the ban on taking photographs and visual records in selected pavilions (they are marked with an information plate with a pictogram at the entrance). Not to use drones or similar electronic devices without the consent of Prague Zoo.
  3. To provide responsible adult supervision for children under 15 years of age (professional guides provided by the zoo do not take this responsibility).
  4. Not to bring to the area of the zoo weapons, explosive substances, combustibles, entertainment pyrotechnics, psychotropic or toxic substances or other dangerous objects which could cause damage to the health or property of the zoo and/or other persons, and not to bring to the area of the zoo objects potentially dangerous for animals, e.g. inflatable balloons.
  5. To treat other visitors with consideration, not to damage the vegetation and property of the zoo as well as the property of other visitors. To keep the zoo tidy and observe rules of hygiene.
  6. To keep dogs exclusively on a short leash so that they cannot disturb or endanger visitors, exhibited animals or the operation of the zoo. Entrance into enclosures and pavilions with dogs is forbidden (such areas are marked with an information plate with a pictogram at the entrance). Visitors are obliged to ensure due vaccination of their dogs and to be able to prove this appropriately on request.  One adult visitor can enter the area of the zoo with one dog only. If the dog is left at a place intended and marked with a pictogram for such purposes, the dog must wear a solid muzzle. The entrance of other animals to the zoo is forbidden.
  7. Not to move around in the zoo under the influence of alcohol or any other intoxicants.
  8. Smoking is prohibited in the area of the zoo. Use of electronic cigarettes is prohibited in all internal areas of the zoo and in all children’s playgrounds and sports grounds in the area of the zoo (such places are marked accordingly). 
  9. By entering the area of the zoo, the visitors grant their time- and space-unlimited consent for the use of their photographic portraits or audio, audio-visual or visual recordings made during their presence in the area for promotional purposes of the zoo without being entitled to any reimbursement. The persons who record the videos mentioned above are always visibly marked.
  10. Performance of for-profit activities in the area of the zoo is allowed only with the consent of Prague Zoo.
  11. In the event of occurrence of a nonstandard situation in terms of safety, to follow instructions of employees of Prague Zoo or members of the Integrated Rescue System.
  12. The visitor takes into account the fact that there is a CCTV system installed in the area of Prague Zoo, used by Prague Zoo guards for the purpose of monitoring and ensuring security of the zoo animals.
  13. To inform the employees of Prague Zoo of any violation of the Visitor’s Code or any other circumstances dangerous to visitors or to the animals.

If a visitor commits a serious breach of the Visitor’s Code, Prague Zoo reserves the right to ask him or her to leave the grounds of Prague Zoo.

In force since 25 May 2018